Prices that will get you talking
Starter
A basic Cloud Communication System package.
Starter features:
- Business Phone Number
- Unlimited Incoming Calls (US and Canada)
- 500 Outbound Call Minutes per user (US&CA)
- Conversational SMS
- Phone and Call Management System
- High Definition Voice
- Call Logging and Reports
- Unlimited Extensions
- Voicemail, Visual Voicemail, Voicemail to Text, Voicemail to Email
- HD Video Calls
- Internet Fax and Fax to Email
- Team Messaging
- Document Sharing
- Interactive Voice Response (IVR)
- Custom Call Routing
- Automated Spam Detection & Blocking
- Executive Assistant Pairing
- Three-Way Calling
- Click-to-Call
- Automated Post-Call Notes
- Phone Call Transcription
- Call Forwarding
- Personal Working Hours Configuration
- Number Porting Support
- Ring by Department / Group
- Contact Syncing
- 24/7 Support via Phone, Chat, and Email
Professional
An extensive Cloud Communication System package.
All Starter features, PLUS:
- Unlimited Outbound Calls
- Call Recording Storage
- Toll-Free Number
- Voice Conferencing
- Call Queuing
- Call Recording
- Analytics & Reporting Tools
- Video Conferencing
- Full Integration with MS Teams
Premium
A complete Cloud Contact Center package.
All Professional features, PLUS:
- Unlimited Outbound Calls
- Additional Business Phone Number
- Additional Toll-Free Number
- Additional Outbound Call Minutes (Pre-Paid at Discounted Rates)
- Full Integration with CRM Systems
- Full Integration with Social Media Channels
- Dedicated Account Manager
- Service Level Agreement
Compare Plans
| Starter | Professional | Premium | |||
|---|---|---|---|---|---|
| Communication Basics | |||||
| Business Phone Number | 1 per PBX 1 | 1 per User 1 | 1 per User 1 | ||
| Toll-Free Number | • 2 | • 2 | • 2 | ||
| Unlimited Incoming Calls (US and Canada) | • | • | • | ||
| Outbound Call Minutes (US and Canada) | 500/user/month 3 | • 3 | • 3 | ||
|
Conversational SMS Available upon request. Subject to volume and frequency limitations. |
• 4 | • 4 | • 4 | ||
| Phone and Call Management System | • | • | • | ||
| High Definition Voice | • | • | • | ||
| Call Logging and Reports | • | • | • | ||
| Unlimited Extensions | • | • | • | ||
| Voicemail | • | • | • | ||
| Voicemail to Text | • | • | • | ||
| Visual Voicemail | • | • | • | ||
| Voicemail to Email | • | • | • | ||
| HD Video Calls | • | • | • | ||
|
Internet Fax and Fax to Email Available upon request. Subject to volume and frequency limitations. |
• | • | • | ||
| Voice Conferencing | • | • | |||
| Team Messaging | • | • | • | ||
| Document Sharing | • | • | • | ||
| Advanced Features | |||||
| Call Queuing (UCD) | • | • | • | ||
| Call Recording | • 5 | • 5 | |||
| Analytics & Reporting Tools | • | • | |||
| Video Conferencing | • | • | |||
| Interactive Voice Response (IVR) | • | • | • | ||
| Custom Call Routing | • | • | • | ||
| Automated Spam Detection & Blocking | • | • | • | ||
| Executive Assistant Pairing | • | • | • | ||
| Three-Way Calling | • | • | • | ||
| Click-to-Call | • | • | • | ||
| Automated Post-Call Notes | • | • | • | ||
| Phone Call Transcription | • | • | • | ||
| Call Forwarding | • | • | • | ||
| Personal Working Hours Configuration | • | • | • | ||
| Number Porting Support | • | • | • | ||
| Ring by Department / Group | • | • | • | ||
| Contact Syncing | • | • | • | ||
| Queue Agent | ο 9 | ο 9 | |||
| Third-Party Integration | |||||
| Full Integration with MS Teams | • 6 | • | • | ||
| Integration with CRM/ERP Systems | ο 8 | ο 8 | • | ||
| Integration with Social Media Channels | • | ||||
| SMS Integration with MS-Teams | • 7 | • 7 | • 7 | ||
| User Devices | |||||
| IP Phone Support | • | • | • | ||
| PC Softphone Support | • | • | • | ||
| Mac Softphone Support | • | • | • | ||
| Tablet Softphone Support | • | • | • | ||
| Smartphone Softphone Support | • | • | • | ||
| Support | |||||
| 24/7 Support | • | • | • | ||
| Phone Support | • | • | • | ||
| Chat Support | • | • | • | ||
| Email Support | • | • | • | ||
| Dedicated Account Manager | Request a quote | • | • | ||
| Service Level Agreement | Request a quote | Request a quote | • | ||
| Add on Services | |||||
| 1 Additional Business Phone Number | $4.99 number/phone | $4.99 number/phone | $3.99 number/phone | ||
| 2 Additional Toll-Free Number | $4.99 number/phone | $4.99 number/phone | $3.99 number/phone | ||
| 3 Additional Outbound Call Minutes | $0.035/minute | Included | Included | ||
| 4 Conversational SMS - International Rates - for international rates, see here | Request a quote | Request a quote | Request a quote | ||
| 5 Other Storage Options for Call Recording | Request a quote | Request a quote | Request a quote | ||
| 6 Integration with MS Teams | $3.99 user/month | Included | Included | ||
| 7 SMS Integration with MS-Teams | $4.99 user/month | $4.49 user/month | $3.99 user/month | ||
|
8 Integration to CRM/ERP Full integration from OneUC to your CRM and/or ERP System |
$3.50 user/month | $3.00 user/month | Included | ||
|
9 Queue Agents An Agent for Call Queue |
$14.99 agent/month 9 | $9.99 agent/month 9 | Included | ||
* Reasonable and acceptable usage policies apply to unlimited calls and unlimited SMS. Mobile data charges may apply. SMS is not available in Mexico.
** Conversational SMS is subject to content policies including volume and frequency limitations. Automated, high-volume, or marketing SMS is available for an additional cost.
*** Call Storage Retention period applies. Additional charges for storage may apply.
Q. Are there additional fees associated with upgrades?
There are zero upfront costs, as well as opportunities for savings.
Q. Can I upgrade before the end of the contract?
You can upgrade at any time.
Start communicating, simply